🇳🇱 The Netherlands

• Free shipping on orders over €59
• Shipping fee: €6.50 (Service Point Delivery) / €7.50 (Home Delivery)
• Estimated delivery time: 1–2 business days

🇧🇪 🇩🇪 Belgium & Germany

• Shipping fee: €11.00
• Estimated delivery time: 2–4 business days

*All orders are shipped with DPD and include tracking information.

**All prices include 21% Dutch VAT. No customs fees apply to orders within the EU.

We currently ship to the Netherlands, Belgium, and Germany. We are working on expanding to more countries soon.

The Netherlands 🇳🇱

• Free shipping on orders over €59
• DPD Service Point Delivery: €6.50 for orders below €59
• DPD Home Delivery: €7.50 for orders below €59

Belgium 🇧🇪 & Germany 🇩🇪

• DPD Home Delivery: €11.00 for all orders

All orders are carefully packed and processed within 1–2 business days.

After your order has been shipped, estimated delivery times are:

• Netherlands: 1 - 2 business days
• Belgium & Germany: 2 - 4 business days

* Please note that delivery times may vary slightly depending on the carrier and circumstances outside our control.

** If your order has not arrived within the expected delivery period, please contact us at support@yuink.co, and we will help you check the shipment status.

You will receive a tracking number by email once your order has been shipped.

We ship all orders via DPD with tracking information included.

Yes. For orders within the Netherlands, you can choose DPD Service Point Delivery at checkout. After completing payment, you will be able to select your preferred pickup location.

If you forget to select your preferred pickup location, please contact us as soon as possible at support@yuink.co. Otherwise, a nearby pickup location may be automatically assigned to your order.

If you are not home at the time of delivery, DPD may deliver your parcel to a nearby pickup point, leave it with a neighbour, or arrange another delivery attempt depending on the carrier’s policy.

Please check your tracking information for the latest updates.

Please first check whether the parcel has been left with a neighbour or delivered to a nearby pickup location.

If you still cannot locate your parcel, please contact us with your order number and tracking information, and we will help investigate the issue.

If you need to change your delivery address, please contact us as soon as possible at support@yuink.co.

We will try our best to help, but changes may not be possible once your order has been processed or shipped.

If you would like to cancel your order, please contact us as soon as possible at support@yuink.co.

We will do our best to help if your order has not yet been processed. Once your order has been processed or shipped, it can no longer be cancelled. In this case, you can request a return after receiving your order, in accordance with our Return Policy.

For orders within the EU, no import duties or customs fees will be charged. All prices include 21% Dutch VAT.

If you have any questions about shipping or delivery, please contact us at support@yuink.co. We are always happy to help.